February 2, 2010

A talk with Intel's 'blogfather'


A talk with Intel's 'blogfather' from JD Lasica on Vimeo.

JD LasicaHere's a 6-minute conversation I had with Bryan Rhoads, digital strategist with Intel's Social Media Center of Excellence, about how Intel approaches social media. Bryan's influence extends up and down the hallways of the 80,000-employee company, so much so that one of his colleagues calls him "the blogfather."

Watch, download or embed the video on Vimeo

Intel is widely seen as a leader in tech innovation, but in recent years that culture of innovation has permeated social media as well, and it was on full display at the recent Consumer Electronics Show, where Intel's social media team set up an Upload Lounge where bloggers interviewed thought leaders like Chris Kelly, candidate for California Attorney General. (Disclosure: I'm a member of the Intel Insiders social media advisory group, and Intel paid for my trip to CES.)

Intel's social media managers achieved buy-in across the enterprise three to four years ago because of the relationships forged with Legal, PR and Marketing and management's embrace of "the idea of getting as many voices as possible involved in the company's social media efforts," Bryan says.

If someone wants to blog on behalf of Intel, they can do so simply by watching a 30-minute training video developed by the social media team.

The company formed a Social Media Center of Excellence, charged with being the central hub where employees could learn and become famliar with social media. The team developed a widely admired set of social media guidelines, and the company took the daring step of actually trusting its employees.

If someone wants to blog on behalf of Intel, they can do so simply by watching a 30-minute training video developed by the social media team. More than 1,000 Intel employees have taken the training class. Employees can start a presence on Twitter, Facebook, YouTube Flickr and other social media sites. "They can do it and know that they won't get canned," Bryan says.

Intel understands that, as central as Intel's corporate blogs, like the Inside Scoop blog, are to the company's social media efforts, its customers are talking about the company and its efforts elsewhere, too. "So it's not just about the formal Intel blogs but also 'off-domain' as well, he says. For example, Intel employees and managers now tweet on more than 250 Twitter accounts.

"The data is coming in that all buyers in all markets are using social media in their purchase process," Bryan says, suggesting that companies that haven't begun incorporating social media into their business processes will be missing an enormous opportunity. "Our customers are there, our future customers are there, and their customers are there as well." Twitter, he says, is the perfect conversation platform for companies. "When the brand is not there, it's a blemish."

Kodak's Zi8

Zi8I conducted the interview with a Zi8 palm-size camcorder that Kodak loaned me. It records in high definition (up to 1080px) and outputs videos as .mov files. Oddly, I wasn't able to import the file into Final Cut Express, which I typically use to edit my videos, so I fell back to using iMovie for this edit.

I'm still experimenting with the Zi8 -- here, Bryan is a tad out of focus (the hall in the background is sharper), even though I had facial recognition on and it locked onto his face. (I messed up my earliest interviews with the Zi8 because it was in macro mode for shooting close-ups of flowers and the like.) Despite such small hiccups, I'm very impressed with the Zi8, especially for shooting outdoors, and now prefer it over the Flip cam. I often slip the Zi8 into my pocket in case I want to do a spur-of-the-moment interview, something I can't do with my larger Canon HV20 camcorder.

Related

How Ford does social media

Inter­view with Ford CEO Alan Mulally

At CES: Privacy, openness & broadband’s future

Photos of CES 2010

Intel social media guidelines

JD Lasica is founder of Socialmedia.biz. We work with large companies and nonprofits on social media strategies and campaigns. See JD's business profile, contact him or leave a comment.

PrintFriendly

Creative Commons Attribution 3.0 Unported This work is licensed under a Creative Commons Attribution 3.0 Unported.

5 Comments »

1.

[...] this article: A talk with Intel's 'blogfather' | Socialmedia.biz Tags: approaches-social, bryan, bryan-rhoads, digital-strategist, excellence, influence-extends, [...]

Pingback by News Alert » Blog Archive » A talk with Intel's 'blogfather' | Socialmedia.biz — February 2, 2010 @ 7:24 pm

2.

[...] employees who participate on the social web.  In fact, I learned just the other day that Intel has over 1,000 employees who have completed the social media training and are now engaged online and all over the world.  [...]

Pingback by How do you define social equity? | Social Media Blog by Michael Brito — February 3, 2010 @ 11:26 pm

3.

[...] employees who participate on the social web.  In fact, I learned just the other day that Intel has over 1,000 employees who have completed the social media training and are now engaged online and all over the world.  [...]

Pingback by How do you define social equity? | Peer Marketing Group — February 5, 2010 @ 5:11 am

4.

Smith, it is a great post thanks for posting it!

Comment by warez keysNo Gravatar — February 6, 2010 @ 10:26 pm

5.

[...] Continue reading here: A talk with Intel’s ‘blogfather’ [...]

Pingback by A talk with Intel’s ‘blogfather’ | Prophetic Marketer — February 18, 2010 @ 5:03 am

Leave a comment

This site is using OpenAvatar based on

About Socialmedia.biz

Socialmedia.biz provides consulting, creates social media strategies and runs campaigns for major brands and mid-size companies. Since 2004, our world-class team of experts has been helping companies become social businesses.
Find out how | Contact us

Follow us on Twitter

Upcoming Events

Social media jobs

Socialmedia.biz provides these listings as a community service (without compensation).

Latest comments

Flickr gallery

Contributors

JD Lasica
JD Lasica
Silicon Valley
Ayelet Noff
Ayelet Noff
Tel Aviv
Chris Abraham
Chris Abraham
Washington
Jessica Valenzuela
Jessica Valenzuela
New York
Christopher S. Rollyson
CS Rollyson
B: GHCJ
Chicago
Deltina Hay
Deltina Hay
Austin
David Spark
David Spark
San Francisco

Disclosure statement

Here is a list of companies and organizations that JD helps advise or has been involved with professionally.