Socialmedia.biz Archives: April 2009
Web 2.0 investment strategy
Outperform rivals by using Adoption Cycle
In the Web 2.0 Adoption Curve, I asserted that executives had a career-defining opportunity to leapfrog competitors by using risk management to manage through the Web 2.0 adoption cycle. The cycle will also feature a backlash against—and investment gap in—Web 2.0 beginning next year.
Here I’ll discuss in more detail how to avoid the downdraft and outperform competitors over the next several years. Web 2.0 will transform organizations and society because it changes how people discover, build and maintain relationships. All organizations need to understand these dynamics, so they can become stronger and more relevant.
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Top conferences coming right up
I have such an insane couple of weeks coming up that I need to blog it just to remember where I’ll be. (Here is the full calendar of 2009 tech and social media conferences.)
But these are among the best of the year, right at our doorstep: NTEN’s Nonprofit Technology conference, NewComm Forum, Inbound Marketing Summit, SOBCon, Digital Hollywood and EconSM. (They’re pricey, but I also know how much it costs to put on a decent conference.) If you’re planning to attend and want to meet up, direct-message me on Twitter.
NTC
What: Nonprofit Technology conference
When: April 26–27-28
Where: Hilton, 333 O’Farrell St., San Francisco
Cost: $549 for members, $749 for non-members (disclosure: I have a press pass)
Details: http://nten.org/ntc and Agenda
Am I speaking? No
Live coverage is here.
Comment: I’m looking forward to attending NTC this year after spending the last few months working on an initiative to help nonprofits and social change organizations. (An announcement is coming soon.) A highlight includes Clay Shirky at 8:30 am Monday.

NewComm Forum
What: Social marketing, journalism, tech innovation and much more.
When: April 27–28-29
Where: Marriott, 55 Fourth St., San Francisco
Cost: $395 one-day rate. NewComm Forum + Inbound Marketing Summit — $1,095 (save $200 off regular price with discount code NCFCOMBO2)
Details: Program overview and Agenda
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Free ‘Twitter for Business’ Webinar on April 30
On April 30, 1:00 PM — 2:00 PM EDT, I will be offering a free webinar on how to Twitter for business, including lots of case studies and a whole bunch of useful information. Anamitra Bannerji is the featured speaker. Anamitra works on commercial applications of Twitter as part of the Twitter product management team. The title is How To Use Twitter effectively for business, advocacy and policy:
Find out the techniques and strategies for effective Twitter use that can make the difference between success and failure, that can dramatically drive up understanding and communication of your message. Learn what to avoid so you don’t run into social or legal trouble.
The webinar is free and is part of a three-part series. Please register now!
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Highlights from ad:tech San Francisco 2009
Today, I reported from ad:tech in San Francisco for ad:tech. Ten times a year all around the world, people associated with the online advertising industry convene for ad:tech. Every year the conference rolls into San Francisco, I attend. This year, ad:tech hired me to report on the event for their blog.
Just a few years ago, ad:tech was a dinky conference held in the basement of the Marriott. Every booth was that of an search engine marketer (SEM) or search engine optimizer (SEO). Today, things have changed dramatically and the online ad industry has become highly nuanced with many vendors taking positions to own unclaimed territory in the ad buying and selling process. Since its days in Marriott’s basement, ad:tech has grown up to San Francisco’s Moscone Center.
I’ve been in and out of the ad business for many years and I’ve noticed that advertising is always a good barometer of the economy. It’s the first industry to get hit when things are looking bad, and it’s also the first to respond when the economy is on the upswing. While I don’t know about the balance sheets of all the individual companies, the conference was packed and the mood was positive.
Here’s my midday show report of the first day of the conference.
I’ve got lots more video coverage including an end of the day show report, a one-on-one interview with Wikipedia founder Jimmy Wales, plus some great insight from vendors and attendees on the show floor.
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Twitter failing from overwhelming success
I have been seeing lots of articles like Steve Rubel’s Twitter Is Peaking; Get Ready to Follow The Geeks Onward and Larry Green’s response post, Dear Twitter: Failure is not an option (for branding).
Why I am so accepting of all of these Fail Whale “Twitter is over capacity” pages is because nobody could have anticipated the sudden and overwhelming ubiquity of Twitter in the last 90 days.
I don’t know how much television you watch, but Twitter is everywhere. The last time Twitter had this sort of challenge, they stood up to the challenge — I didn’t experience one Fail Whale during the Inauguration of Barack Obama, for example.

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Oprah takes Twitter into the mainstream

Deep down I guess we all wish the start-ups whose services we like to use would stay as they are forever. Take for example Vimeo, a really great service with an awesome community that never quite made it into the mainstream.
It is basically clear now that Twitter will not be one of those services. If the recent Ashton Kutcher (@aplusk)/CNN (@cnnbrk) race to 1 million followers taught us anything it’s that Twitter is only going to get bigger.
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Stars don’t need to follow-back on Twitter

- Image by Getty Images via Daylife
So many folks are scolding stars like @oprah and @barbarajwalters because they’re not following-back the thousands of fans who are following them.
Here is a case in point from Lena Claxton and Alison Woo, Don’t Make Oprah’s Twitter Mistakes:
Right now by only following 10 people, she’s using Twitter as a broadcast medium. The power in Twitter is in speaking AND listening. And for someone who already has a huge platform to speak to her audience with her TV show, she might consider using Twitter to LISTEN and engage in conversation.
Stars don’t need to follow-back. They’re stars. Their brand is secure and we don’t even need to engage in a conversation with us, necessarily. And, if Barbara Walters and Oprah Winfrey do a good enough job at nodding, winking, and sharing insights into their lives, their process, and their experience, that’s good enough, because they’re stars, they’re not like us, and they don’t really need our approval.
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Free to follow (or not) on Twitter

- Image via CrunchBase
Adam is an insightful fellow. He put into words what I have been thinking: celebrities are not ruining Twitter because nobody is forced to follow celebs — or anyone — on Twitter. Please read Celebrities Are Not Taking Over Twitter for the rest of the below insightful excerpt:
Celebrities like Ashton Kutcher, Shaquille O’Neal and Britney Spears are not taking over Twitter. A well publicized event like Oprah tweeting on her show won’t help. Ashton vs. Larry King, in a contest to see which account, @aplusk (“a plus k”) or @cnnbrk can reach a million followers first is a publicity event that had lots of benefits for both in terms of building large networks, but they are not taking over. Any way you slice it, their efforts are futile. They can’t take over Twitter because of one simple fact: people choose who they follow.
The Twitterati Version 1 are bitter and jealous but they should be ecstatic because they, the first Twitterati, were, in fact, ground zero for something that has taken the world by storm.
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Web 2.0 Adoption Curve, 2009–2015
A blueprint for social networking investments
Web 2.0 and social networks have gained perceptible mindshare during the first quarter of 2009, and conversations with clients, fellow speakers at conferences and online conversations are clearly showing the reappearance of a familiar adoption curve. Here I’ll discuss the Adoption Curve for Web 2.0 and Social Networks and provide rough milestones, so you can use it to gauge your investments in Web 2.0. You can avoid some of the extremes that the majority of the market will experience.
In addition, I will also show how Web 2.0 provides a rare opportunity to develop competitive advantage ahead of the market.
Having been on the front lines of PricewaterhouseCoopers Consulting’s E-Business Strategy practice during Web 1.0 (the Internet bubble), I am not surprised to see the familiar bubble pattern developing, so this is a rare opportunity to recognize it and produce tremendous value by avoiding some of the mistakes most companies make when adopting disruptive technology.
What I want to draw your attention to is not the disruptive technology itself, but rather the market’s perception of the technology. The Web 1.0 bubble was caused by distorted perceptions of the technology, what it could do, and when it could produce value. Companies’ perceptions of the value it could deliver were unrealistic. However, the Internet has produced fantastic value; it just took longer than most people thought. Therefore, a rare opportunity presents itself: What if executives could understand the Web 2.0 Adoption Curve and make more realistic investments?
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Girls in Tech: Empowering women in technology
Girls in Tech from JD Lasica on Vimeo.
For years I’ve bemoaned the lack of women on stage at the scores of tech conferences and events I attend. Girls in Tech is out to change that.
I caught up with founder Adriana Gascoigne and executive managing director Robyn Cohen at Web 2.0 Expo earlier this month.
Adriana describes Girls in Tech as an organization geared toward the empowerment, education and engagement of women in technology. Here are some of their initiatives:
A few days ago they launched the Girls in Tech University, offering a curriculum to college students and others who want to ramp up their involvement in the tech sector.
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