Socialmedia.biz Archives: March 2009
P&G adjusts to the social Web
I had the opportunity to talk with Joe Schueller of P&G several times in the past weeks, and I found the experience extremely rewarding. Joe is an Innovation Manager in Procter & Gamble’s Global Business Services organization.
We talked about the econolypse and its impact of businesses like P&G. See the original post on the Enterprise 2.0 blog. Joe makes some great points:
1. P&G had already been working to damp the cycles of oscillation and impacts based on things like the rise in gas prices in 2008. The new downturn has just sharpened focus.
2. Joe believes that P&G has grown intolerant of duplicative work, for example.
3. He quotes the CEO of P&G, who stated recently that the company has many, many networks of smart people, and the trick is to get them to find each other and dream up new ways to deliver great products.
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Comparing TypePad and WordPress for blogging
Both services are versatile, but WP has pulled ahead
People still ask us all the time which blogging platform they should use. (Micro-answer: It depends on what’s important to you.) A few weeks back the team here stared down the issue ourselves when we made the decision to switch Socialmedia.biz from TypePad to WordPress.
Why did we do it? Let me explain.
First, a word of praise for TypePad. I began blogging in May 2001 after interviewing Dave Winer, Doc Searls and Dan Gillmor on the subject for this piece in OJR. They looked like they were not only having fun but doing something that mattered. So I started on a Manila blog, switched to MovableType, and then became one of TypePad’s early customers when Ben and Mena Trott of Six Apart rolled out what was then the Mercedes Benz of blogging platforms.
By that time I was fairly comfortable with CSS and Advanced Templates, so the cookie-cutter offerings of Blogger or LiveJournal never appealed to me. Besides, my blog was evolving from personal commentary about media to a business focus on social media, and I rechristened New Media Musings as Socialmedia.biz in 2005. TypePad gave me the ability to design a slick-looking blog with rich, archived content and even some third-party doohickeys in the sidebar.
But over at WordPress, a revolution was brewing — and finally reached the point where I could no longer ignore its pull. In WordPress.org, Matt Mullenweg (pictured above) offered a free, open source platform that thousands of developers were coding for. (We opted for self-hosting rather than the hosted wordpress.com version.) Somewhere between 2007 and 2008, WP became not only comparable to TypePad, but better. Not because of Matt’s coding prowess, but because of the power of crowdsourced development. I now find myself attending WordPress Camps, alongside BarCamps, Social Media Camps and other open media efforts born of my involvement with Ourmedia.org.
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Twitter users: Help people find you

One of the shortcomings of Twitter is that it can be find to hard to find people — even people that you’re following — when you don’t have their Twitter ID right smack in front of your nose. Sure, you can go hunting and pecking in TweetDeck, or do a Google or Twitter people search, but that’s a pain.
Sometimes it can make for a guessing game. What’s Doc Searls’ Twitter handle again? Not www.twitter.com/docsearls (if you go there you’ll get Twitter’s “That page doesn’t exist” message, shown at top. Doc is actually at @dsearls. It may not be a large number, but I’d guess that at least a few people type twitter.com/docsearls into their Web browser and leave, assuming that Doc doesn’t Twitter, when his tweets are well worth following.

Similarly, you won’t find Amy Gahran at @amygahran, but at @agahran. Rebecca MacKinnon and Huntley Tarrant, smartly, have shortened their Twitter handles to @rmack and @huntleymt, respectively, though have no pointers there.
Now, I’m no scold, but I don’t like wasting time, and it takes only a few seconds for anyone to claim their real name on Twitter (assuming no one else has grabbed it), and then point people to the Twitter ID that you prefer. And more important, by claiming your real name on Twitter, you’ll be heading off some possible mischief down the road, as some squatter may swoop in, steal your identity and use it for untoward purposes.
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Using Twitter at the Chicago Tribune

I’ve been arguing for some time that journalists need to embrace the best elements of social media — going beyond the new media and multimedia elements of the craft developed over the past 15 years to develop a true conversation about the news with members of their communities.
In the past few weeks I’ve begun plying the waters to see who’s begun to take advantage of the new social tools now available to all of us, in preparation for an online course I’ll be giving, along with Paul Gillin and Michele McLellan, at the Poynter Institute’s News U. starting next month about how news organizations can incorporate social media in their news offerings. (The lessons are equally applicable to corporations, government agencies, nonprofits and other institutions.)
Here’s the first of four segments in the series: a 23-minute audio podcast with Chicago Tribune general assignment reporter James Janega about his use of social media tools, particularly Twitter, in his reporting for the paper.
Stream or download the interview (time: 23:28):
Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.
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Unigo: Student-powered college advice
At South By Southwest Interactive in Austin Texas, two weeks ago — inside the bloggers lounge — I ran into Julia Kaganskiy, the social media and community manager for Unigo.com.
If you haven’t heard of Unigo, you will. It’s a crowdsourced college guide that offers honest appraisals of life at hundreds of U.S. colleges, including the ability to find out what it’s like to major in a particular subject on a college campus.
Crowdsourcing doesn’t always work, but when users know their subject — and college students know their campuses — it can produce a more useful, authentic and accurate picture than that produced by traditional information sources. Julia says putting an editorial filter on crowdsourced content “sets it apart” and increases the signal level, and I think a lot of sites are finding the same thing.
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Twiphlo: Making geolocation small & beautiful
Stowe Boyd, a longtime fixture in the tech and social media worlds, is joining Socialmedia.biz as a contributor and collaborating strategist. The following originally appeared in his blog /Message.
Geolocation tools fall into two broad categories:
- Predictive location, generally oriented toward arranging to meet with other people when traveling to other places (like Dopplr and TripIt), or in your own town (like Mixin)
- Location streaming, generally oriented to keeping others informed of location (like Google Latitude, DodgeBall, Plazes, or Brightkite), either for arranging meetings, or to maintain a geolocational lifestream.
I have used tools in both categories, and written about my experiences with them.
Most recently, I have been using Dopplr for predictive purposes, and Brightkite for location streaming. But in recent weeks, I have found that Brightkite is too rich an experience, overlapping too much with what I am doing with other tools, particularly Twitter as my primary lifestream, and the various blogs I maintain on Tumblr. Perhaps it is also that I don’t have a deep sense of community on Brightkite.
One thing in particular annoys me about Brightkite, and that is the Twitter integration. While they have provided a sophisticated template-based approach to posting tweets based on Brightkite location updates, the tool to support updating Twitter location in the user profile is just broken. When I post ‘542 Brannan St, San Francisco CA 94107′ the Twitter location gets set to ‘542 Brannan St’ dropping the city, state, and zip code.
I was quite happy to stumble upon a small but beautiful location streaming tool the other day, called Twiphlo. It seems like the main window is designed for a mobile interface use, like iPhone. The basic idea is that you can post something, while at the same time updating your Twitter profile location.
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Photo Finder will find you wherever you are

The Facebook photos application has been by far Facebook’s biggest success: The easy to use interface for uploading pics from your computer and then brilliant point-and-click tagging of friends has proved intensely viral. There are now more than 15 billion photos on Facebook, making it the largest collection of pictures in human history. More than 850 million new photos are uploaded a month with no signs of slowing down, and Facebook’s servers display 20 billion photos every month.
The question is: How many of those pictures are of you? Well, you know how many of them you’ve been tagged in but how many photos are out there that you have no idea about? A new application launched today aims to answer that question.
Photo Finder will go through all the albums in Facebook that your account has access to — their fast, powerful and accurate facial recognition technology will scan Facebook to find untagged photos and let you browse through the results. There’s no need to train Photo Finder, it does it all automatically. Photo Finder shows you all of the results sorted by accuracy or date, letting you review its findings so that future searches become more accurate. With Photo Finder you also get notified whenever a photo of you gets posted, even if no one tagged it. Photo Finder lets you know first and gives you the chance to hide potentially embarrassing photos from other Photo Finder users.
Photo Finder also has the ability to push information on newly discovered photos to your FB news feed, giving this app a real chance to go viral as more and more people discover pics they never knew about.
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Online slide shows that sing
We’re continuing to experiment with offering the latest, most useful set of tools and resources around social media while making robust use of WordPress plug-ins. So you’ll see additional changes here in the coming days and months.
One widget we like is from Slideshare.net, which can be configured as a vertical or horizontal widget. (A widget is simply a piece of software code that runs independently and does something useful, like bring you the latest news headlines.)
Today, Slideshare.net hosted Presentation Camp, the first of a series of Barcamps on the subject of online slideshows (motto: “no more death by PowerPoint”). I had hoped to attend the event, held at Slideshare’s headquarters in San Francisco, but am too far behind on a number of project deadlines. But you can follow the tweets from those in attendance at Twitter Search.
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Social media: bringing sexy back
I just returned from a week of conferences. I started up at SearchFest in Portland, OR (put on by the dominators of search—SEMpdx) and ended in Austin, TX where I partook in both the PubCon and SXSW festivities. Let me just say…I am tired. What is it about us geeky types? Put all of us in the same city, with our iPhones, tweetstreams, free cocktails, and we are a happy, chatty group of brainstorming power, but I digress …
The point is after a week of traveling and smoozing with the bigwigs of social media, one word lingers…sexy. Never have I been so engulfed by one phrase, “social media is sexy.” The question that prefaced the response never mattered. The word sexy was like an exclamation point to every panel discussion, every Q & A, every handshake I encountered.
So what does that mean? I have been an advocate of social media for quite some time, always pushing past the buzz-worthy stereotypes and the criticisms that it is just a fad. I’ve pushed for moving beyond the initial excitement into a world of social media standards, social media analytics and into an awareness that our efforts in this new marketing realm will be fueled with a finite purpose leading to a bottom-dollar gain.
However, we seem to be stuck as to how best to categorize the powerful tool that lay before us. If social media is most accurately described as sexy then we are in fact saying it is “interesting, exciting, trendy.” While I agree with the first two adjectives, I also believe our dependency on this overused phrase unintentionally confirms that social media is simply a passing thrill. Clearly we all know this isn’t the case. So I threw it out to the twitter stream in a truly sexy fashion, asking, “What does it mean when someone calls social media “sexy”? Here are the responses:
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Netvibes: The widget factory
Here’s a recent interview I did with Netvibes CEO Freddy Mini in the company’s San Francisco offices. Widgets (little pieces of code that bring in real-time data) are becoming increasingly important in the Web 2.0 world — to individuals, companies and organizations — and Netvibes has been an early pioneer in the field.
Netvibes provides widgets and personalized start pages to 2.5 million active users. You can access 146,970 different widgets — all free — in the Netvibes Ecosystem section. Many widgets have only a small, tightly focused readership, but others have broader appeal. For example, the Technology Review widget, featuring headlines and images that accompany recent articles, has had 657,077 installs. (If you’re logged into Netvibes, you can install it here.)
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